DELETION POLICY

General Data Protection Regulation 2018



Bective Leslie Marsh is committed to full compliance in data protection. When you register with the company we will use, process and store your data in the following ways.


Data Storage: All of our external and internal servers and software are held with fully compliant SLA’s (Service Level Agreements).


Personal Data: Bective will record and use personal data to aid us and you in offering the highest levels of service. Your record will always be used and stored with an approved status defined with GDPR.


Sales and Letting Valuation: Owners details to be stored and processed under Legitimate Use. Our policy will be to retain this data for 18 months. If no contact or further instruction is forthcoming then the record will be deleted in accordance with our deletion policy. If contact is current or ongoing then a rolling period of 18 months will be applied.


Sales Vendors: Where a sale is completed we are required by law to keep full details of the transaction for a period of six years. On expiry of this period we will delete the details in accordance with our deletion policy. Vendors of unsold and withdrawn property will be retained for 18 months if there is no further instruction or contact and on an 18 month rolling basis where there is.


Landlords: Where a let is completed we are required by law to keep full details of the transaction for a period of six years. On expiry of this period we will delete the details in accordance with our deletion policy. Vendors of unlet and withdrawn property will be retained for 18 months if there is no further instruction or contact and on an 18 month rolling basis where there is. As a landlord we may pass your data on to our contractors for maintenance, security and legal compliance.


Sales Applicants: Sales applicants will be registered and stored for one year and, if inactive, deleted. Active applicants will remain on a rolling one year period. During this process, we may collect, store and use personal data such as occupation, interests and habits to assist in finding a suitable property. In the event that an applicant purchases a property then we will store this information for six years as required by law and delete under our deletion policy.


Lettings Applicants: Letting applicants will be registered and stored for six months and, if inactive, deleted. Active applicants will remain on a rolling six month period. During this process, we may collect, store and use personal data such as occupation, interests and habits to assist in finding a suitable property. In the event that an applicant rents a property then we will store this information for six years as required by law and delete in accordance with our deletion policy. We will also pass prospective tenants data over to referencing and inventory companies. As a tenant we may pass your data on to our contractors for maintenance, security and legal compliance.

Search, Retained & Relocation Agents: Details will be registered and stored on an ongoing basis as B2B partners. Their individual client’s data, when required, will be stored in accordance with our sales and letting applicant policy.

Land Registry: Whereupon we collect data from the land Registry to identify potential sellers and landlords, we will do so under our sales & valuation and policy and if instructed under our sales & letting vendor policy.

 

Bective Leslie Marsh