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“Lorene really went out of her way to help us and keep us informed, she was friendly and made this gruellng process of finding a place smooth and more pleasant. It was a pleasure dealing with her and we will definitely be seeking to use Bective Leslie Marsh services in the future.” — Applicant SB Notting Hill

“We would tick everything as 'excellent' and would like to say in particular what a brilliant job Pam has done: efficient, very helpful and responsive (and also patient!). We have been really impressed.” — Landlord GS, W11

“Pam, just wanted to say hi and thank you again for such wonderful client service and all the help and guidance you have provided.” —  Tenant SK, W11 house

“Lydia and Kate went above and beyond on this one. It wasn’t easy and they truly delivered.” —  Tenant DJ, W11

“Patricia Butto, by far the most professional person that we have come across in the property industry in London, we believe you will have a brilliant career ahead and the sky is the limit for you. It is a great shame we could not let through you but we will be moving permanently to London and will definitely like to secure our permanent property via you.” — Applicant JP, W8

“I found that everyone that I spoke to at your company lovely and very efficient!” —  Tenant ML, W10

“Kate and Esraa at BLM were extremely helpful and responsive throughout my rental property search, understood my needs, quickly resolved problems as they arose and were a pleasure to deal with. I would recommend them to both landlords and tenants.” —  Tenant NM, W11

“Overall we had a very positive experience with Bective (Azad Attar). We felt the consultant had the customer in mind during the entire transaction and made it a streamlined and pleasant experience. We would recommend Bective in the future.” —   Tenant SD, Kensington W8

“On our side, our contacts with Bective Leslie Marsh have been excellent so far, including for the renewal of our rent.” — Tenant JK and LA, NH Property

“I want to thank you (Azad) for your professionalism and for all of your assistance with my property search - it is very much appreciated. You were a real breath of fresh air compared to the other agents I have dealt with in London!” — Lettings applicant AS

“Your service is excellent.” —  RA Tenant Holland Park, W11

“Thank you Natalia and Alex for all your help. I've been singing your praises to all my friends who are in the market at present.” —  KB Tenant Brook Green 

“Emma, many thanks for your endeavours in successfully selling our flat. Very best wishes to you in your career in negotiating.” — TM Applicant W14

“Hi Tanya, Many thanks for your assistance in the recent sale of our flat. We got there in the end thanks to your knowledge of things.” — MT Applicant W14

“I would like to thank you lots for everything, the service I got in BECTIVE LESLIE MARSH ….. I'm happy with everything!” — HT Tenant W10

“I had the pleasure of meeting Jodie last week and to thank her. Her dedicated and professional approach contributed immensely to resolve one of the most hectic issues we had with the Building manager. She has excellent negotiations skills and is alert in protecting the interests of her clients. Jodie was persistent and patient in assisting us. She was at all times available to us and kept us informed. Jodie is efficient and supportive. She is an asset to the agency. We would like to thank you for having assigned Jodie to us for without her we wouldn't have resolved the problem we had in our property.” —  DA and MB Landlords W11

“Emma Munday, thank you once again for your time and effort to show us a number of properties matching our search criteria. I am sure you will go from success to success. it was refreshing to meet someone like you who can balance being professional while not losing your kindness, politeness and common sense.” — RVB Vendor W2

“...What I can tell you though is that I have always had the highest opinion of anything to do with BLM.  The service I have had, in a number of situations over the years, has always been excellent. Keep it up!” — ML Landlord

“...Hand on my heart I thought you and your team were outstanding and I will definitely be recommending you to any of my friends who want to rent their property in the area.” —  KD Landlord

“…..Anyways thank you for contacting me and for being so kind and professional. I am very impressed with your services and I must say that Bective (thanks to you!) is one of the best and most professional agents I have met and dealt with here in London. You will of course be my first choice for any future property search.” —  Applicant TJ

“BLM's property management team has been superb over 2 years.” — WA Tenant

“Davinia has really stood out as being sincere, helpful and professional in all respects.” — MW Tenant

“I was very satisfied with the negotiations and closing the deal with Lilian. There was a lot of cooperation and patience.” — NK Tenant

“Kate is the best person in lettings in Notting Hill - she is your greatest asset.” — KM Landlord

“Kate and Pam who I had most contact with were professional and organised. I felt they kept the motivation and time focused on my property. Im very happy with my experience. Thank you” — JC Landlord

“Rebecca was outstanding and went out of her way to help me find the right property. Please pass on my best. Cheers” — MR Tenant Notting Hill

“Kate Flynn is an absolute professional, she gives excellent advice and always gets the property let! Wouldn't go anywhere else due to her. Pam is another who is a star and Alex Joss is also someone you should not let go of! Alex is efficient, is an expert in handling of any situation, gets things done and nothing is too much trouble. Alex has expert knowledge of tenants and situations, the same goes for Kate Flynn.” — Landlord Notting Hill 

“Thank you for this and for all your assistance over the past few years while I have been at palace court. I can truly say that you, and your colleagues, have been very professional and very helpful, making my stay as a tenant very enjoyable.” — Tenant Notting Hill

“Chloe was excellent to deal with, friendly, reliable and professional.  She responded to our questions and queries immediately and kept in touch throughout.  Our experience of Bective Leslie Marsh was made all the better because of her professionalism.” — PO Tenant W14

“I'm very happy with all of the current staff that i've dealt with, all very pleasent and efficient.” — MS Landlord Brook Green

“The team at Blythe Road is first class.  Brianna Joss is highly efficient with just the right people skills - she goes way beyond the call of duty. Young Tom and Chloe were also enormously pleasant and helpful.” — CT Landlord Brook Green

“I would like to take this opportunity of thanking you Alex Joss for all your hard efforts and attentiveness. Everything I pointed out was always dealt with effectively by yourself. The place itself is in a far better state than we first moved in. As all the pre-existing problems have been rectified. Thanks to you for instigating this.” — RB Tenant Notting Hill

“Brianna, I just want to say thanks a lot to you and Pamela de la Cruz for your kind support during our stay at this flat. You are really much appreciated. We will miss your kind support and quality of service that had endeared us to Bective Leslie Marsh. You are guaranteed a client in us. One again, many thanks.” — FO Tenant W6

“Thank you SO much for everything Alex! Great service from start to finish. Will keep you in mind in future of course!” —  PS Landlord W10

“Well done – what a very satisfactory result! Chloe and Brianna you have been, as ever, absolutely brilliant during these rather complex negotiations – patient, proactive and professional and completely accurate in everything you have said and done - and I would like to commend you both to your directors. Thank you very much.” — EW Landlord W11

“Fraser Clark is one of the most impressive agents I have met.” — JM Vendor W10

“In comparison with your competition in the immediate area you were streets ahead.” — JH Vendor W8

“Tanya was very helpful and worked hard to secure the sale. Thank you to all!” — SB Vendor W14 

“Chloe Pardell handled my move throughout the transaction and was extremely efficient, enthusiastic and helpful. Her positive attitude made the stressful experience of needing to find somewhere and move (within about two weeks!) much less stressful than it could've been.” — LL Tenant W14

“Fraser was very helpful throughout my property search. Both him and Keith were instrumental to pushing the deal through! Very impressed by both” —   DH Buyer Ladbroke Grove

“Tanya and Emma were excellent throughout, the experience was smooth and I was impressed with the team at all levels.” — DH Vendor W14

“I have been very happy with this flat and highly recommend it. The management by yourselves has been amazing and Alex Joss has been a joy to work with and has always been incredibly responsive.” — BC Tenant W2

“Tim did a fantastic job in getting a very difficult sale through. When our completion date had to change to secure the deal Tim very successfully and diplomatically achieved this. I am delighted we are selling our flat through Bective Leslie Marsh.” — ES Vendor W10

“We chose Bective Leslie Marsh because, on their initial visit, they showed more insight and awareness than anyone else - and they had good suggestions that no one else thought of. Thank you to Kim for all of her hard work.” — D Vendor W8

“Thank you also for your help getting us here Kate - and your admirable constant professionalism. All very impressive.” — IW Tenant W11

“Impressed by the professional and friendly service Bective is providing. Everything from the first telephone conversation to securing the property went smooth and swift. Many thanks to Nat who was friendly, competent and transparent at all times.” — E Tenant W2

“Thank you to everybody at Bective Leslie Marsh for all the assistance and excellent service which you have given.” — JB Vendor W11 

“A great brand and proposition with friendly and courteous staff.” — R Vendor W14

“Emma Sayer was excellent and ironed out any problems.” — NB Client W14 

“Roger is an exceptionally helpful and experienced property advisor. I have found him to be polite, friendly and knowledgable in matters of commercial property and would highly recommend him.” — JC Client W10 

“Dear Matthew, Thank you so much for meeting with us and for the valuable information you provided. It definitely made us feel like we made the right decision in purchasing this house. You have given us a lot to think about regarding upgrading our current home or moving onwards, unless work sends us elsewhere first. In the meantime we will certainly keep you in mind should our circumstances change. Our experience with your firm has only been positive.” — PA Vendor W10  

“The service provided by Malcolm and Kim was exceptional at all times. Marketing was prepared promptly and the property sold quickly at the right price. Feedback on clients, viewings and related was very good. Overall, I am very pleased with the service provided and will most definitely use Bective Leslie Marsh again in the future.” —  TS Vendor W8

“Dear Keith - I wanted to thank you and your team for managing the sales process very well indeed. A carefully calibrated valuation and very good support throughout. Just the right amount of communication and guidance. A job really well done. Thank you!” — ML Vendor W10

“I just wanted to relay to you how impressed we have been with the care and professionalism of your agent Rebecca. We have been really impressed with her tenacity and determination as well as her ability to ‘think outside the box’ to find us the right property. She literally does all she can and it is really appreciated. She is certainly driven to perform and I would say an asset to your company. It is such a lovely change to have a great agent onside and we will be coming back to you because of Rebecca.” — RDK Tenant W11

“We ended up having to complete a week late at the vendor's request which meant we were abroad. The whole thing was jolly stressful as a result but Andrew Strang was marvellous sorting out locks, getting keys, etc. to ease things along. He was a star!.” — RST Vendor W8

“A friend recommended Bective Leslie Marsh so I signed up for emails about relevant properties. We have a few ‘must haves’ and a week later Chloe called with a match for our search and it was perfect! She was efficient with arranging a viewing (the same day!) and helping us with an offer. She is bubbly and lovely to talk to and could not have asked for a nicer and helpful estate agent! Overall brilliant service from Chloe!.” — VC Tenant W14

“Tom Wood from Brook green has been very helpful and professional. It applies to the rest of the team I have been in contact with. A pleasant and nice experience. I will definitely recommend Bective to family and friends.” — AF Tenant W14

“Dear Roger- many thanks; what a superb, excellent, and efficient professional service.” — MS Vendor W10

“Renting and selling a house is a stressful business and I would like to say that your staff at Brook Green have been excellent. Brianna was my first point of contact at Bective and was always there when I needed advice and totally professional at all times. She was the one who 'made it possible' for me to sell through Bective as always there at the end of the phone. Tanya and Sean have been tireless in their efforts to sell my property and so far have not let me down.” — HW Landlord W6

“Francesca, you are the swiftest, nicest and the most efficient estate agent I've come across. Well done Francesca. Both Michael and yourself are so nice that you simply restore the faith into estate agents!” — IM Landlord W8

“Bob Crowley and Emma Munday are excellent, very helpful and efficient. I would not hesitate to refer Bob and Bective Leslie Marsh to others and always do - Bob makes a difference.” — Vendor W11

“Pam was very good and went out of her way to assist in dealing with the council regarding dogs being allowed in the property. A very good service from Pam, supported by Brianna.” — SC Landlord W14

“I found my negotiator Pam de la Cruz to be extremely professional and helpful.  The property I managed to find and am living in is exactly what I was looking for. Pam understood my needs and requirements and matched them perfectly suggesting a property that was advertised as a short tem let only and managing to help me secure it as long term.  The contract process was a lot less painful then these can often be and was all extremely efficient.” — CP Tenant W12

“I wanted to drop you a quick note to say that my husband and I are extremely pleased with the work that Andy has done from day 1 when we first met him, to date. He has gone BEYOND the extra mile to help ensure that the transaction goes through. He has been very responsive even on the weekends and late evenings which was tremendously helpful due to our busy travelling schedules. He has demonstrated an excellent work ethic and patience hleping us through the process. He is an exemplary sales person!” — MR Buyer W2

“Hugo – excellent all the way. Thanks a lot to Hugo James for all his help, much appreciated.” — TR Landlord W11

“I have scored 'Excellent' on all points, because that is my opinion, you never come short of anything. The professionalism, communication and friendly attitude of your staff in both branches, especially Lilian, is superb. Bravo. Canot heap more praise.” — Landlord W2

“I was impressed by Matthew's knowledge of the area and the houses on the street. Richard was courteous throughout and succeeded in humanising what is essentially an anxious time. I would definitely recommend Bective to friends.” — BT Vendor NW6

“BLM's market knowledge has been invaluable to us in terms of assessing the correct rental to pitch our property at and also in matching our property to the right style of tenant. They have been quick to inform and respond and have a fair and professional approach to making sure our interests are taken care of.” — TR Landlord Notting Hill

“You have an excellent team, most notably with Fraser. Richard is also great.” — SB Vendor W10

“William and David handled my (prolonged) sale exceptionally well never having anything other than a totally professional attitude throughout. Good agents, good agency.” — CG Vendor W10

“Richard Magrin was very personable, helpful, responsive and easy to work with.” — EW Vendor NW6

“Francesca, thank you for looking out for my interests and and for considering both sides. You're a good negotiator!” — LB Landlord Kensington 

“Very attentive and professional. I have already recommended you.” — ES Tenant W14

“Roger Painter has a long experience and contacts in the commercial property sector, and this comes to the fore in protracted and complicated negotiations for sales and acquisitions. Roger is indefatigable in pursuit of a goal for his client and always acts in their best interest to obtain the desired result.” — DP Vendor

“Rebecca helped me with the initial property viewing (which was pre-booked by my relocation agent) and Ginny thereafter with paperwork. Both did a great job and were friendly and personable from first contact. Everything went smoothly and I am happy in my new place.” — JB Tenant W2

“We interviewed three agents and found Bective to be crisp and efficient and in no way pressurising. Keith and his team were always calm, nice and relaxed. He was always positive and we have already mentioned him and Bective to friends.” — FC Vendor W2

“All round excellent, stress free process, thank you. It made selling seem almost too easy in spite of 'difficult' buyers!” — CP Vendor W14

“I have been dealing with BLM for some 20 years now and I have always found your staff to be extremely polite, helpful and well informed- Brianna to name but one. Thank you for your excellent service.” — GT Landlord

“Bective Leslie Marsh, as lettings agents, are my first choice.” — VG W2

“Kim Turner was fantastic- we cannot rate her personality enough. She is professional, driven, enthusiastic and a pleasure to deal with.” — MA Vendor W14

“I was 'won over' to your firm by Brianna Joss who goes way beyond the call of duty when it comes to customer care.” — MT Landlord

“I was really very happy with the service Sophie provided.  She was very courteous and very efficient throughout.  I appreciated that she kept me updated rather than having to follow up myself.  I was really impressed and I will recommend Sophie and Bective to friends.” — AI Landlord

“Many thanks again for all your help- we have been massively impressed by the Bective team all the way through.” — BS Vendor Notting Hill

“Bob, thanks again for an outstanding job on helping us sell Chepstow Place.” — BS Vendor Notting Hill

“If in the future we are looking again I will get in touch with your office. Or you directly, and go from there. Thank you for your updates and solid customer service - it's rare these days.” — GP Notting Hill

“Excellent help and advice from Brianna in the Brook Green office- she is always friendly, professional and efficient.” — SC Landlord

“Tanya achieved a fantastic price ahead of my expectations. Her service from start to finish was first class.” — DC Vendor Brook Green

“Friendly, efficient and professional from start to finish.” — HB Vendor NW6

“I am extremely happy to have finally found a reliable and trustworthy custodian of my property. Keep up the good work.” — CE Landlord W10

“Pam, you have been outstanding. I found myself hoping I would settle for one of your properties so that you would benefit from it somehow. Great communication and fantastic service.” — HS Brook Green

“Keep up the good work…. Brianna is excellent will give her two other flats when they come up” — TC Landlord

“Thank you for being so amazing and really pushing this as far as it would possibly go. You've been really fantastic to work with.” — SB Notting Hill

“Thanks for a great service, especially to Kim and Malcolm” — Vendor SW5

“Emma was superb. Very efficient and couldn't fault her on anything!” — JR Buyer Norfolk

“Bob, many thanks for managing our sales to the highest standards and for the ongoing communication throughout the legal battle. Best of luck with future sales and take care.” — CB Vendor W2

“We would like to thank Richard for his involvement in this very lengthy process (over 6 months offer to completion). This was very professional and one of the nicest people we've had to deal with in a long time. His efforts and persistence made this Mission Impossible possible! He is a true asset to your team. We wouldn't hesitate to turn to him in the future.” — CN Vendor W11

“We cannot speak highly enough of all aspects of our dealings with BLM, and would like to take this opportunity to say we found Richard Magrin to be marvellous!” — LM Vendor W10

“Holly, thanks again for all your help, you have been brilliant. I will definitely be approaching Bective Leslie Marsh for any future property searches, and recommending your service!” — CD Landlord W14

“Tyrone, I just wanted to thank you and your team very much indeed for finding me these nice tenants. I have met them personally I am very pleased with them. You have done such a excellent job in finding and selecting me these tenants so quickly and satisfactorily. What was also very special about working with you is that you were always available and ready to listen, discuss matters and advise as best. I found that very reassuring and trusted you and your judgement fully. I also found everyone in your team very pleasant, helpful and thoroughly professional. It has been a very happy and fruitful collaboration! ”

“Needless to say I would very much like to continue doing business with you, so much so that I won't even consider any other agents. Let's hope these tenants will stay for some time but when they decide to go, I will certainly be delighted to instruct you again.”

“Thank you so much again for everything and may our collaboration continue for a long time!” — GI Vendor W8

“Hi Bob, just wanted to thank you for your help managing the various deals and process over the last few months with a great outcome! Many thanks.” — AV Vendor W11

“I have been very impressed by the professionalism and efficiency of all the people at BLM and would highly recommend you to anyone in the future.” — CL Vendor W11

“Thanks, I am very happy with the service that you have provided Tyrone. Extremely efficient and organised. Congratulations for letting the flat so quickly.” — VG

“Emma was superb. Very efficient and couldn’t fault her on anything!” — JR

“My flat in Sutherland Place sold uber-quickly. I can’t speak too highly of Emma Munday’s enthusiasm, which would have communicated itself to prospective buyers.” — CP

“David and Keith were exemplary in the way they conducted the sale of my property. They were both responsive throughout the whole process and I got the impression that nothing was too much trouble.” — JD

“Alex has consistently kept me well-informed, and struck a good balance of deciding when to take care of issues herself and when to seek my input. Thanks very much for putting my property in such good hands. I'm looking forward to continued good management with the new tenants who will be moving in next month.” — TW

“Alex, thanks for your consistent and excellent work to date.” — RP

“A huge thank you to Fraser and Matthew for all your help in getting us our dream house! You have both been amazing. All the best.” — G+M

“Just a quick note to say that I have been very happy with the way BLM managed the lettings of my property. Looking forward to working again with you all in the future.” — HM

“A big thank you to the entire BLM team. We had a great, comfortable stay and will be very happy to use your services again.” — SJ

“Kate, well done – you were completely brilliant from your first email to nailing the deal.” — EW

“Pam, you've been fabulous. Thanks so much for your kind assistance throughout the whole process.” — RA

“I have dealt with the Brook Green office of Bective Leslie Marsh for over 5 years now and find Brianna and her team extremely capable and efficient. As a multiple landlord in the area I require a high level of service to ensure my portfolio makes rather than costs me money, and they achieve this consistently. They are also very in touch with the ever changing market and able to give clear and sound advice on any improvements that will result in a better return. Highly recommended!” — LH

“I just wanted to mention how satisfied we are with the service received from Kate Flynn. Kate has been extremely helpful and efficient throughout the whole letting process. I would definitely like to deal with her in future opportunities, and I will be happy to recommend her and BLM to friends and colleagues.” — AF

“BLM reaches the parts other agents don't reach.” — TY

“A quick note to thank you and the whole team at BLM for all your efforts on our behalf regarding both the acquisition of Artesian Road and this week's successful letting of Flat 4. Thank you for making this so possible.” — MF

Bective Leslie Marsh